Responsible gambling

SA Casino is committed to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gaming is essential, and we're dedicated to helping you maintain control over your gaming habits.

Identifying Problem Gambling Behavior

If you or someone you know is struggling with problem gambling behavior, please don't hesitate to reach out. Our Responsible Gaming tools are designed to help you identify the signs of problem gambling and provide support in overcoming these issues.

Self-Assessment Tests

Take our self-assessment test to identify potential problem gambling behaviors. This questionnaire will help us understand your gaming habits and provide personalized recommendations for maintaining a healthy balance between gaming and other aspects of life.

Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit caps to prevent overspending.
• Loss Limits: Cap daily/weekly/monthly losses to prevent financial harm.
• Session Time Limits: Set maximum session duration to maintain a healthy balance between gaming and other activities.
• Reality Checks: Receive pop-up reminders every 30/60/90 minutes showing time played and net win/loss.
• Time-Outs: Temporarily suspend your account for 24 hours, 7 days, or 30 days to prevent impulsive decisions.
• Self-Exclusion: Permanently close your account for 6 months, 1 year, or 5 years to prevent access.

Support Organizations

We've partnered with leading organizations to provide additional support:

• Thailand National Center for Behavioral Health (NCB):
  • Hotline: 1667
• Gamblers Anonymous Thailand: Bangkok meetings weekly
• GamCare (International):
  • 24/7 chat support
• BeGambleAware:

Permanent Self-Exclusion

If you're struggling with problem gambling behavior, please contact our customer support team to request permanent self-exclusion. This will prevent access to your account for the specified period.

Maintaining a Healthy Balance

Gaming should be an enjoyable experience. If you find yourself experiencing any of the following signs, please reach out:

• Increased frequency or duration: Gaming more frequently or for longer periods than intended.
• Increased stakes: Wagering larger amounts to recoup losses.
• Necessity to gamble with money won: Feeling compelled to continue gaming with winnings.

Our Commitment

At SA Casino, we're committed to providing a safe and enjoyable gaming experience. We'll continue to evolve our Responsible Gaming tools and support services to ensure you have the resources needed to maintain control over your gaming habits.

By using these tools and seeking support when needed, you can enjoy gaming responsibly and maintain a healthy balance between gaming and other aspects of life.